FAQ list
| No. |
Topic |
| 1 |
- What are the requirements to enroll your Home for care？
- Service items and target: senior citizens with R.O.C. nationality, without any infectious diseases or medium (serious) psychiatric diseases, and having one of the following conditions:
1.Care (nursing) sponsored by the government:
(1). Care: over the age of 65 and on the government low-income list , and able to take care of their own daily life.
(2). Nursing: over the age of 65 and on the government low-income list ,with insufficient
self-care ability and without technical nursing service requirements.
2. Care at the expense of the seniors (long-term, short-term, daytime):
(1). Care: over the age of 60, and able to take care of their own daily life.
(2). Nursing: over the age of 60, with insufficient self-care ability and without technical
nursing service requirements.
3. Respite care: referred by the Long-term Care Center in Hualien County.
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| 2 |
- How to apply for services of your Home？
- 1. Care (nursing) sponsored by the government:
Certificate of low-income status, physical examination certificate (covering regular examination, psychiatric (dementia) appraisal, chest X-ray, Type B hepatitis, syphilis, AIDS, bacillus dysentery and amoebic dysentery), issued by a public or regional hospital, within the last three months, with one full household registration copy. Application is made by town (township, city, or district) offices under administrative procedures. After interviews by our people, qualified applicants will be notified of acceptance to the House.
2. Care at the expense of the seniors (long-term, short-term, daytime):
Application form, physical examination certificate (covering regular examination, psychiatric (dementia) appraisal, chest X-ray, Type B hepatitis, syphilis, AIDS, bacillus dysentery and amoebic dysentery), issued by a public or regional hospital, within the last three months, identification to be submitted to the Division of Social Work of the House. After interviews by our people, qualified applicants’ relatives will be notified of contract signing, payment, and procedures.
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| 3 |
- How do you charge the nursing expenses？
- Care expenses: based on the latest announcements in case of adjustment
1. Care and nursing sponsored by the government: expenses are sponsored by the government (shared by the Home and the original referring local government)
2. Care at own expense (long- and short-term): NTD10,000/person/month or NTD400/person/day; guarantee money NTD20,000.
3. Care at own expense (daytime): NTD6,000/month/person or NTD300/person/day; guarantee money NTD12,000.
4. Care at own expense (long- and short-term): NTD18,600/person/month or NTD700/person/day; guarantee money NTD37,200.
5. Care at own expense (daytime): NTD11,000/person/month or NTD550/person/day;guarantee money NTD22,000.
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| 4 |
- How to make donation？
- You may directly contact the social service section (Tel：03-8233705), or make the money donation to our postal saving account exclusively for donation（Account: “064722888”, payable to: “ Eastern Region Senior Citizens’ Home, Ministry of Interior”）. Meanwhile, in order to properly manage your money or goods donation, please specify the purpose for donation (please indicate the purpose on communication column as making donation through postal transfer, such as meal bonus, condolence money, etc.)
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| 5 |
- Do you need volunteer workers？How to Apply？
- In order to enhance the caring services for our home residents, we actively unite the social enthusiasts and groups to jointly participate caring service, providing housework, literature, group entertainment, friendly accompany, in patients visiting such various living assistance and spiritual support. You are very welcome to join our service to love seniors and serve as a “Senior Guardian Angel”. You only need to leave your basic information, such as name, telephone, address, E-mail etc. on “Volunteer Worker”and “Volunteer Recruitment” sections of our website; or directly contact social service section of this Home (Tel: 03-8233705), and we will contact you as soon as possible.
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| 6 |
- How do I contact with you？
- Application line:
Monday-Friday (08:00-12:00, 13:30-17:30) 03-8233705, 03-8222761
Saturday, Sunday and other holidays 03-8221148, 03-8221149
Fax 03-8222762
Website www.eteh.gov.tw
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